PRICING

A digital adoption platform fit for you.

Our versatile pricing plans are designed for any organization to benefit from digital adoption.

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WalkMe for employees
WalkMe for customers

WalkMe Core

Digital adoption platform to help you reduce digital friction and drive successful adoption of applications and workflows.

Get a quote

Includes:

Analytics and reporting
Interactive in-app guidance
Unlimited user workflows, pre-built or bespoke
Omnichannel experiences
Admin security controls

Add-on Modules

Pick one, two, or all of the modules to add in-depth digital adoption capabilities.

Get a quote

Enterprise Analytics
Customization & Collaboration
Connected Workplace
Enterprise Security

See complete feature list

WalkMe Core
Add-on Modules

Data

Identify friction and analyze user journeys to optimize digital experiences.

Application usage analytics

Gain visibility into how specific web-based apps are being used across your organization.
Application discovery

Automatically discover all web-based applications used in your organization.
License optimization

Compare license counts, types and costs to application usage to identify potential wasted spend, app consolidation, and license allocation opportunities.
Workflow analytics

See how users interact with applications: identify friction and fix the issues blocking them from completing tasks efficiently.
Guidance analytics

Understand how users engage with WalkMe’s interactive on-screen guidance.
Form analytics

Diagnose form inefficiencies: see where people get stuck, make mistakes, or drop off of forms mid-process.
Data export

Connect WalkMe’s data with defined third-party apps and sources through cloud integration from AWS buckets to get smarter insights into user adoption.
Custom reports

Customize reports to draw deeper and valuable insights on the user experience.

Action

Easily create intuitive workflows.

Guidance creation

Design personalized user journeys using a self-service editor.
Content management

Manage and scale your workflows with real-time, automated testing and maintenance.
Workflow automation

Automate repetitive and complex workflows. Eliminate empty clicks – within and across applications.
Pre-built templates

Get started fast with pre-built experiences for your most critical workflows.
Personalization and segmentation

Deliver targeted WalkMe content to specific users and groups.

Internal inputs & IDP
Real-time collaboration

Collect, share, and manage feedback on your WalkMe implementation during the design phase.
Branding and white labeling

Customize the appearance and presentation of your WalkMe content or rebrand it as your own.
Multi-language support

Translate all your WalkMe content into any language.

Experience

Change the way work gets done and drive users to success.

In-app guidance

Deliver step-by-step on-screen real time guidance at the moment of need so that your end users can complete any process successfully and self-sufficiently.
Contextual tooltips and links

Help users complete any process successfully with visual cues and strategically placed content.
Onboarding tasks

Provide users with an engaging task list to complete as part of their onboarding journey.
On-demand resources

Add shortcuts within your underlying application to articles and videos.
Notifications and surveys

Deliver key information, gather feedback, and drive users to action with pop-up notifications and surveys.
ActionBot

Leverage a natural language chatbot that allows users to perform entire tasks from a central interface.

Limited
Workstation employee hub (Desktop and mobile)

Simplify information discovery, workflows, communication, and application usage with a unified hub on desktop and mobile.
- Custom resource and checklists
  
  Centralize common resources and personalized onboarding checklists for quick access.
- Enterprise search and Smart Widgets
  
  Search across multiple applications and resources with a single search. Personalize your Workstation experience with function-specific widgets that integrate with applications.
  
  Limited
- ActionBot - Desktop
  
  Leverage WalkMe ActionBot, a natural language chatbot that allows users to perform entire tasks from a central interface.
  
  Limited
- Desktop and mobile notifications
  
  Drive employees to take action with segmented and personalized notifications on desktop and mobile devices.
  
  Limited
- Public search API
  
  Connect any app to your enterprise search functionality.

Admin security controls

Accelerate digital adoption with absolute peace of mind.

Access management
- Login
  
  Streamline access to WalkMe's system by using either Social Login and Single Sign-On (SSO) methods.
  
  Social login
- Two Factor Authentication (2FA)
  
  Enforce two verification factors for every user using WalkMe's system.
- Configurable session time-out
  
  Configure session time-out after a predefined time of inactivity.
Privacy settings
- Roles and permissions
  
  Define who gets access and permissions in the WalkMe system.
  
  Predefined
- Activity logs recording
  
  Track system changes in your WalkMe system, including users login and admin settings changes.
- Censorship controls
  
  Censor specific end user information with in-app censorship controls entirely on the client side.
  
  Basic
- API permissions
  
  Leverage WalkMe API reference to build software alongside WalkMe system.
- Proxy support
  
  Use WalkMe on your own domain and proxy.
- End user hashing
  
  Hash sensitive information while keeping it useful for analysis and insights.
Data hosting and residency
- Static files storage
  
  Store WalkMe's player files (static files) in a specific cloud provider upon request.
  
  Default
- Data residency selection (EU/US)
  
  Choose data localization between US and EU.

Everything in WalkMe Core, plus:

Data

Identify friction and analyze user journeys to optimize digital experiences.

Enterprise Analytics

Application usage analytics

Gain visibility into how specific web-based apps are being used across your organization.
Application discovery

Automatically discover all web-based applications used in your organization.
License optimization

Compare license counts, types and costs to application usage to identify potential wasted spend, app consolidation, and license allocation opportunities.
Workflow analytics

See how users interact with applications: identify friction and fix the issues blocking them from completing tasks efficiently.

+Retroactive digital analytics
Guidance analytics

Understand how users engage with WalkMe’s interactive on-screen guidance.
Form analytics

Diagnose form inefficiencies: see where people get stuck, make mistakes, or drop off of forms mid-process.
Data export

Connect WalkMe’s data with defined third-party apps and sources through cloud integration from AWS buckets to get smarter insights into user adoption.
Custom reports

Customize reports to draw deeper and valuable insights on the user experience.

Action

Easily create intuitive workflows.

Customization & Collaboration

Guidance creation

Design personalized user journeys using a self-service editor.
Content management

Manage and scale your workflows with real-time, automated testing and maintenance.
Workflow automation

Automate repetitive and complex workflows. Eliminate empty clicks – within and across applications.
Pre-built templates

Get started fast with pre-built experiences for your most critical workflows.
Personalization and segmentation

Deliver targeted WalkMe content to specific users and groups.

3rd party inputs
Real-time collaboration

Collect, share, and manage feedback on your WalkMe implementation during the design phase.
Branding and white labeling

Customize the appearance and presentation of your WalkMe content or rebrand it as your own.
Multi-language support

Translate all your WalkMe content into any language.

Experience

Change the way work gets done and drive users to success.

Connected Workplace

In-app guidance

Deliver step-by-step on-screen real time guidance at the moment of need so that your end users can complete any process successfully and self-sufficiently.
Contextual tooltips and links

Help users complete any process successfully with visual cues and strategically placed content.
Onboarding tasks

Provide users with an engaging task list to complete as part of their onboarding journey.
On-demand resources

Add shortcuts within your underlying application to articles and videos.
Notifications and surveys

Deliver key information, gather feedback, and drive users to action with pop-up notifications and surveys.
ActionBot

Leverage a natural language chatbot that allows users to perform entire tasks from a central interface.
Workstation employee hub (Desktop and mobile)

Simplify information discovery, workflows, communication, and application usage with a unified hub on desktop and mobile.
Custom resource and checklists

Centralize common resources and personalized onboarding checklists for quick access.
Enterprise search and Smart Widgets

Search across multiple applications and resources with a single search. Personalize your Workstation experience with function-specific widgets that integrate with applications.
ActionBot - Desktop

Leverage WalkMe ActionBot, a natural language chatbot that allows users to perform entire tasks from a central interface.
Desktop and mobile notifications

Drive employees to take action with segmented and personalized notifications on desktop and mobile devices.
Public search API

Connect any app to your enterprise search functionality.

Admin security controls

Accelerate digital adoption with absolute peace of mind.

Enterprise Security Suite

Access management
Login

Streamline access to WalkMe's system by using either Social Login and Single Sign-On (SSO) methods.

Single-Sign-On (SSO)
Two Factor Authentication (2FA)

Enforce two verification factors for every user using WalkMe's system.
Configurable session time-out

Configure session time-out after a predefined time of inactivity.
Privacy settings
Roles and permissions

Define who gets access and permissions in the WalkMe system.

Custom
Activity logs recording

Track system changes in your WalkMe system, including users login and admin settings changes.
Censorship controls

Censor specific end user information with in-app censorship controls entirely on the client side.

Advanced
API permissions

Leverage WalkMe API reference to build software alongside WalkMe system.

+SIEM integration
Proxy support

Use WalkMe on your own domain and proxy.
End user hashing

Hash sensitive information while keeping it useful for analysis and insights.
Data hosting and residency
Static files storage

Store WalkMe's player files (static files) in a specific cloud provider upon request.

Choose your preferred cloud vendor from select options
Data residency selection (EU/US)

Choose data localization between US and EU.

Data

Identify friction and analyze user journeys to optimize digital experiences.
Everything in WalkMe Core, plus:
Application usage analytics

Gain visibility into how specific web-based apps are being used across your organization.
Application discovery

Automatically discover all web-based applications used in your organization.
License optimization

Compare license counts, types and costs to application usage to identify potential wasted spend, app consolidation, and license allocation opportunities.
Workflow analytics

See how users interact with applications: identify friction and fix the issues blocking them from completing tasks efficiently.
+Retroactive digital analytics
Guidance analytics

Understand how users engage with WalkMe’s interactive on-screen guidance.
Form analytics

Diagnose form inefficiencies: see where people get stuck, make mistakes, or drop off of forms mid-process.
Data export

Connect WalkMe’s data with defined third-party apps and sources through cloud integration from AWS buckets to get smarter insights into user adoption.
Custom reports

Customize reports to draw deeper and valuable insights on the user experience.

Enterprise Analytics

Action

Easily create intuitive workflows.
Everything in WalkMe Core, plus:
Guidance creation

Design personalized user journeys using a self-service editor.
Content management

Manage and scale your workflows with real-time, automated testing and maintenance.
Workflow automation

Automate repetitive and complex workflows. Eliminate empty clicks – within and across applications.
Pre-built templates

Get started fast with pre-built experiences for your most critical workflows.
Personalization and segmentation

Deliver targeted WalkMe content to specific users and groups.

Internal inputs & IDP
3rd party inputs
Real-time collaboration

Collect, share, and manage feedback on your WalkMe implementation during the design phase.
Branding and white labeling

Customize the appearance and presentation of your WalkMe content or rebrand it as your own.
Multi-language support

Translate all your WalkMe content into any language.

Customization & Collaboration

Experience

Change the way work gets done and drive users to success.
Everything in WalkMe Core, plus:
In-app guidance

Deliver step-by-step on-screen real time guidance at the moment of need so that your end users can complete any process successfully and self-sufficiently.
Contextual tooltips and links

Help users complete any process successfully with visual cues and strategically placed content.
Onboarding tasks

Provide users with an engaging task list to complete as part of their onboarding journey.
On-demand resources

Add shortcuts within your underlying application to articles and videos.
Notifications and surveys

Deliver key information, gather feedback, and drive users to action with pop-up notifications and surveys.
ActionBot

Leverage a natural language chatbot that allows users to perform entire tasks from a central interface.

Limited
Workstation employee hub (Desktop and mobile)

Simplify information discovery, workflows, communication, and application usage with a unified hub on desktop and mobile.
Custom resource and checklists

Centralize common resources and personalized onboarding checklists for quick access.
Enterprise search and Smart Widgets

Search across multiple applications and resources with a single search. Personalize your Workstation experience with function-specific widgets that integrate with applications.

Limited
ActionBot - Desktop

Leverage WalkMe ActionBot, a natural language chatbot that allows users to perform entire tasks from a central interface.

Limited
Desktop and mobile notifications

Drive employees to take action with segmented and personalized notifications on desktop and mobile devices.

Limited
Public search API

Connect any app to your enterprise search functionality.

Connected Workplace

Admin security controls

Accelerate digital adoption with absolute peace of mind.
Everything in WalkMe Core, plus:
Access management
Login

Streamline access to WalkMe's system by using either Social Login and Single Sign-On (SSO) methods.

Social login
Single-Sign-On (SSO)
Two Factor Authentication (2FA)

Enforce two verification factors for every user using WalkMe's system.
Configurable session time-out

Configure session time-out after a predefined time of inactivity.
Privacy settings
Roles and permissions

Define who gets access and permissions in the WalkMe system.

Predefined
Custom
Activity logs recording

Track system changes in your WalkMe system, including users login and admin settings changes.
Censorship controls

Censor specific end user information with in-app censorship controls entirely on the client side.

Basic
Advanced
API permissions

Leverage WalkMe API reference to build software alongside WalkMe system.
+SIEM integration
Proxy support

Use WalkMe on your own domain and proxy.
End user hashing

Hash sensitive information while keeping it useful for analysis and insights.
Data hosting and residency
Static files storage

Store WalkMe's player files (static files) in a specific cloud provider upon request.

Default
Choose your preferred cloud vendor from select options
Data residency selection (EU/US)

Choose data localization between US and EU.

Enterprise Security Suite

Close complete feature list

WalkMe Essentials

Pre-built experiences for your most critical workflows.

Get a quote

Fixed price. Fixed scope. Ready to roll out in 4 weeks.

Eliminate the friction from your most mission-critical sales and HR business processes:

Up to two pre-built sales and HR workflows
Deployed for one of the following apps: Salesforce, Microsoft Dynamics, Workday, or SAP SuccessFactors
Professional services to get you up and running
Deployed in 4 weeks for fast time-to-value

WalkMe Digital Adoption Platform

Deliver frictionless product experiences for customer facing applications and websites.

Get a quote

Includes:

Advanced analytics and reporting
Interactive in-app guides, tooltips, and notifications
Self-serve content creation engine
Smart audience targeting
Enterprise-grade security
Personalized onboarding and product tours
Customer sentiment (NPS, surveys)
Multi-language support
Branding and white labeling

See complete feature list

Data

Identify friction and analyze user journeys to optimize digital experiences.

User journey analytics

See how users interact with applications and web properties: identify friction and fix the issues blocking them from completing tasks efficiently.
Guidance analytics

Understand how users engage with WalkMe’s interactive on-screen guidance.
Custom reports

Customize reports to draw deeper and valuable insights on the user experience.
Session stream

View and analyze the exact sequence of user actions and events in a single session.
Session playback

Capture, analyze, and play back entire user sessions (Available for US data centers).

Action

Easily create intuitive workflows.

Guidance creation

Design personalized user journeys using a self-service editor.
User journey automation

Automate repetitive and complex processes.
Content management

Automate content testing and maintenance in real-time.
Personalization and segmentation

Deliver targeted WalkMe content to specific users and groups.
Real-time collaboration

Collect, share, and manage feedback on your WalkMe implementation during the design phase.
Branding and white labeling

Customize the appearance and presentation of your WalkMe content or rebrand it as your own.
Multi-language support

Translate all your WalkMe content into any language.

Experience

Change the way work gets done and drive users to success.

In-app guidance

Deliver step-by-step on-screen real time guidance at the moment of need so that your end users can complete any process successfully and self-sufficiently.
Contextual tooltips and links

Help users complete any process successfully with visual cues and strategically placed content.
User onboarding

Provide users with an engaging task list to complete as part of their onboarding journey.
Notiffications and surveys

Deliver key information, gather feedback, and drive customers to action with pop-up notifications and surveys.
ActionBot

Leverage a natural language chatbot that allows users to perform entire tasks from a central interface.

Admin security controls

Accelerate digital adoption with absolute peace of mind.

Access management
Single-Sign-On Login (SSO)

Streamline access to WalkMe's system by using either Social Login and Single Sign-On (SSO) methods.
Two Factor Authentication (2FA)

Enforce two verification factors for every user using WalkMe's system.
Configurable session time-out

Configure session time-out after a predefined time of inactivity.
Privacy settings
Custom roles and permissions

Define who gets access and permissions in the WalkMe system.
Activity logs recording

Track system changes in your WalkMe system, including users login and admin settings changes.
Advanced censorship controls

Censor specific end user information with in-app censorship controls entirely on the client side.
API permissions , incl. SIEM integration

Leverage WalkMe API reference to build software alongside WalkMe system.
Proxy support

WalkMe supports the option of using the customer’s domain and proxy.
End user hashing

Hash sensitive information while keeping it useful for analysis and insights.
Data hosting and residency
Static files storage

Store WalkMe's player files (static files) in a specific cloud provider upon request.
Data residency selection (EU/US)

Choose data localization between US and EU.

Close complete feature list

Great companies use WalkMe.

WalkMe delivers 494% ROI.

With WalkMe you can understand how your employees are using software and identify friction across workflows. Build digital experiences that drive adoption of applications and workflows and see 494% return.

WalkMe helps with adoption by engaging our employees directly within our internal applications and providing just-in-time guidance, which increases self-service and adoption and reduces support tickets submitted to our internal applications.

Doug Beaudoin

Chief Information Officer, Deloitte Services LP

WalkMe was as advertised, the solutions provided by the platform fit our needs – and we were able to realize ROI within the first 12 months of deployment.

Jo Wuertz

Senior Learning Experience Designer, Overstock

We expect to see a projected 114% ROI on our WalkMe investment due to increased productivity, elimination of 3rd party led training, and reduced support requirements.

Manager, Merchandising and MP&I Training

Ready to go frictionless?

Get started with digital adoption today.

Request a demo