Learn why DAP Center Of Excellence is key to scaled deployments.
“A digital adoption platform (DAP) can drive the success of a digital transformation program, primarily by improving the usage of, adoption of, and engagement on digital workplace solutions for employee-facing technologies…A COE approach to DAP will help drive the adoption and use of the internal application stack and remove ongoing friction from enterprise tech change.”
Forrester, Start Building A DAP Center Of Excellence Now, 11 July 2023
Vasupradha Srinivasan
What to expect from this report.
According to the report, to truly harness the power of a DAP for the enterprise, technology leaders must:
- Consider deployment across connected technologies that form a part of a journey.
- Track and influence user behaviors across applications to deliver greater value.
- Build a COE to resolve enterprise needs and objectives from a DAP deployment.
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